Thank you for visiting and shopping at uyai.ca. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Shipping cost is calculated at checkout and is dependent on selected service. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. All orders are fulfilled with Canada Post.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or SMS.
Domestic orders should arrive in 2-5 business days following fulfilment. Please allow for delayings in delivery following COVID-19. All international orders are expected to arrive between 3-14 business days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
uyai. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
uyai. currently only offers shipping Canada, United States, United Kingdom, Europe and Australia. As more places are added, our policies will be updated accordingly.